Managing your world

Delivering 24 x 7 full-stack and remote-managed operations of your most demanding application and database workloads to ensure security, availability, reliability, and performance required to run your business processes. We offer flexible service models to ensure you maximize cost savings, capacity, coverage, and capabilities for the technologies that power your business.

Service Models

OnDemand Service Management

Data Intensity's remote reactive break-fix services for functional and/or technical application and database solutions are tailored to your environment. The OnDemand Service model is the perfect complement to your existing skill-set and team capabilities. We truly become an extension of your team.

  •   Fixed Scope & Rate-Card Services
  •   Optional Functional Development Services
  •   Named Customer Success Manager
  •   ECM Monitoring Integration
  •   Secure Remote Connectivity
  •   Customer-Directed Problem Management
  •   Break-Fix Baseline Environment Mapping
  •   Quarterly Reporting
  •   Response Time SLA

Continual Service Assurance

Data Intensity's remote proactive services model provides remote, proactive solution management services for enhanced operations, reporting, and ITSM integration to proactively maintain existing application and database environments for optimal performance & availability.

  •   Fixed Scope & Rate-Card Services
  •   Optional Functional Development Services
  •   Named Customer Success Manager
  •   Active Remote Environment Monitoring
  •   Secure Remote Connectivity
  •   Adds Performance Monitoring, Patch Management & Security
  •   Custom Operational Run-Book & ITSM Integration
  •   Monthly & Quarterly Reporting
  •   Enhanced Response Time SLA

Total Ops Management

Data Intensity's full stack application solution management services includes all technical and operational services to maintain performance, security, and reliability. If we Design it, Implement it, and Support it on your cloud of choice, you benefit from an Application Level SLA.

  •   Full Stack Solution Support – Proactive Management
  •   Optional Functional Development Services
  •   Named Customer Success Manager
  •   Cloud Platform Monitoring & Management
  •   Full-Stack Security Management
  •   Performance Monitoring, Patch Management & Security
  •   Custom Operational Run-Book & Enhanced ITSM Integration
  •   Monthly & Quarterly Reporting
  •   Availability SLA & Enhanced Response Time SLA

Applications, Database &
Middleware Services

Data Intensity supports multi-platform Oracle applications, databases, and middleware products from a functional, development, and technical perspective using a unique processed-based model that eliminates full-time specialization payments.

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Cloud & Infrastructure
Services

Data Intensity brings two decades’ experience in delivering managed cloud and infrastructure support services, plus the experience of owning and operating its own purpose-built private cloud, to power mission-critical workloads.

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