Your Managed
IT Service Provider

We deliver 24 x 7 full-stack and remote-managed IT services to support your most demanding application and database workloads. As a leading managed services provider, we ensure the security, availability, reliability, and performance required to run your IT business processes. We offer flexible managed services models to ensure you maximize cost savings, capacity, coverage, and capabilities for the technologies that power your business.

Managed Services Models

Flex OnDemand Service

Data Intensity's remote reactive break-fix managed IT services for functional and/or technical application and database solutions are tailored to your environment. The Flex OnDemand Service Management model is the perfect complement to your existing skill set and team capabilities. We truly become an extension of your team.

  •   Subscription-based Service Access
  •   Fixed Scope & Service Catalog Services
  •   Named Customer Success Manager
  •   Quarterly Health Checks
  •   Secure Remote Connectivity
  •   Customer-Directed Problem Management
  •   Break-Fix Baseline Environment Mapping
  •   Response Time SLA

Total Ops

Data Intensity's full-stack applications and database solution management services include all technical and operational services to maintain performance, security, and reliability. Optional Availablity SLAs are based on implementing operational best practices for security, configuration, and change management.

  •   Full-Stack Solution Support – Proactive Monitoring and Management
  •   Named Customer Success Manager
  •   Tailorable Patch Management Services
  •   Full-Stack Security Management
  •   Performance Monitoring, Patch Management & Security
  •   Custom Operational Run-Book & Enhanced ITSM Integration
  •   Monthly & Quarterly Reporting
  •   Availability SLA & Enhanced Response Time SLA

Support Models

Opti-Shore provides Data Intensity customers the choice to consume On-Shore only, On-Shore Blended,S or Off-Shore Blended resource models mapped to their unique business compliance requirements to reduce risk and optimize costs.

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Service Models and
Management Services

Choose from Data Intensity’s two ITIL-based managed services models – Flex OnDemand subscription services that react to your immediate IT resource needs, or a proactive Total Operations Management services model.

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Applications, Databases and
Middleware Services

Find out how our Oracle Applications, Database, and Middleware Services combine functional, development, and technical expertise to help you deliver applications as a service and reduce the costs of database management.

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Cloud and Infrastructure

Learn how Data Intensity’s managed cloud and infrastructure services can help you deliver a scalable and secure platform for your Oracle applications, database, and middleware solutions.

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